Positions Available:            Director
Shift:                    Days
Union:                    Non-Union Position
Starting Rate of Pay:            Based on Qualifications

Description:

This fast paced position requires a well organized and dedicated manager. You must be able to work efficiently in order to support the needs of clients, diverse guests and building tenants. You must demonstrate extraordinary time management skills and exhibit proper planning and organization. You must have proven ability to mentor, supervise and develop employees. Also, you must have the flexibility to adjust your work schedule around the individual needs of your personnel. Individuals applying must be driven to succeed within this demanding yet rewarding position. 

Minimum Qualifications:
   
5 years prior experience in a related field or
3 years prior supervisory experience.
Experience with fire/life/safety programs preferred.
Experience in managing and dealing with a unionized workforce preferred.
Experience or education that evidences skills to perform job functions.  Bachelor’s degree preferred but experience will be considered in lieu of degree.  CPP preferred or willing to obtain.
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.
Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility/opportunity.
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others.
Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
Expands sales within existing accounts, focuses on customer service, develops relationships with key decision makers, understands and responds to customer needs, tracks and monitors account activity.
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.

General Job Responsibilities:

Perform assigned supervisory function to insure delivery of quality service, maintain employee morale, and identify potential liabilities which might affect Levy Security Corporation or its clients. 
Implement practices in the field that ensure fiscal responsibility and achieve revenue and profitability targets. 
Develop in subordinates the knowledge, ability, and confidence to make decisions in conformance with existing policies.
Coordinate field activities by directing of supervisory personnel toward resolving specific problem areas. 
Ensure development and maintenance of an aggressive and disciplined force.
Fill open vacancies for special details and department needs if required.
Maintain and establish client and building tenant relations.
Perform administrative assignments to include, interviewing/recruitment, billing, payroll, data entry, overtime control, etc.
Exercise direct fiscal responsibility via cost effective budget management.
Conduct employee inspections and appraisals.
Review and update policies and procedures as needed.
Conduct emergency response drills and training with all staff.
Respond to all major incidents and emergency plans, assuming command in conformance with existing directives.
Perform other related duties as required and assigned.