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Job Title: Membership Director

Company Name: Columbia Tower Club
Location: Chicago, IL
Profession: Department Head or Executive

Job Description:

Job Title : Membership Director

Club Location : Mid-America Club

Location : Chicago IL US 60601

Division : ClubCorp-Business and Sports

Category : Sales and Marketing

Open Date : 09/29/09

Job Type : Full Time

Job Description :


In 1958, Weymouth Kirkland, Forest Wallace and Dudley F. Jessop together with a group of influential Chicago civic and business leaders envisioned creating a private club with an intimate atmosphere and international prestige. Today, this tradition on which The Mid-America Club was founded remains strong. In 2006, The Club united with the Memberships of the Plaza Club in the Prudential Building and the 410 Club in the Wrigley Building to move forward as the East Loop's preeminent business Club.  As a member of the ClubCorp family, The Mid America Club strives to promote a positive environment for Employee Partners to grow as a team as well as an individual.


POSITION DESCRIPTION SUMMARY


Responsible for the development, and implementation of a Club's marketing and sales objectives, programs, market research, concept positioning, promotion and public relations, and to meet or exceed Membership performance objectives.


ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES



  • Net Members

  • Member Retention

  • Manage Membership Expenses and departmental forecasting

  • Change of Designee, prepaid dues and other fees

  • Positive Membership expense variances versus the Club's Financial Plan.

  • Active participation and facilitation of Membership Committee and Board of Governors

  • Dues Added

  • Initiation Fees

  • Responsible for achievement of Membership Department's sales plan, goals and objectives.

  • Responsible for generating sufficient prospect inventory to support the Club's sales plan and the maintenance of the prospect files in accordance with standards.

  • Responsible for timely follow up with new Members for the purpose of acquiring a prospective Member referral in accordance with the established New Member Connect / 12 month retention strategy.

  • Responsible for the preparation of all collateral and documentation for review and approval for all membership programs for the Club in accordance with membership policy and procedure.

  • Responsible for the formation and function of a Membership Committee whose purpose is geared toward the generation of prospects and new members.

  • Responsible for all Member, Board Member, and prospective Member communication with regard to membership sales and programming, to be executed in congruence with communications guidelines.

  • Represents the Club in community activities and organizations (i.e., Chamber of Commerce) to provide community awareness of the Club and to develop sources for prospective Club Members.

  • Interfaces with Board of Governors, Club Management and staff and all Club personnel to enhance awareness of the Club's membership needs and objectives; to solicit support for the attainment of these objectives; and to solicit input and feedback which will aid in the enhancement of Member usage and Member satisfaction levels within the Club.


  • Attend all staff meetings and General Employee meetings as established by the Club Manager. Work closely with the entire staff at the club to ensure the Members are receiving the best in Member Services.




 



Job Requirements :


WORK EXPERIENCE


2 years in previous sales position.


 


EDUCATION


Degree in business, marketing, public relations, communications, hotel or rest. mgt. preferred.


 


CERTIFICATION/LICENSE


Bell Notes & STAR certifications required within 6 months of employment.



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