Job Description:

The incumbent designs, develops, and evaluates interactive learning solution and simulations that drive business performance. The incumbent will work with various business units to conduct a training needs assessment and be responsible for providing a menu of solutions to help the client achieve the desired business performance taking into account associate demographics/learning styles conventional and alternative delivery methods.

• Conduct training needs assessments for the client population


• Work with business partners, vendor partners, instructional designers and developers to create and deploy custom training solutions to improve associate performance


• Promote a culture that clearly emphasizes the strategic significance of continuous learning


• Execute retail store training projects and initiatives


• Ensure client satisfaction


• Identify and describe characteristics of the client population (learner analysis)


• Design courseware using interactive, online learning models, implementing adult learning principles to deliver training in an effective manner.


• Create design documents that specify learning objectives, measures of student learning, learning materials design specifications, and learning impact (e.g., business results)


• Evaluate/Recommend existing eLearning materials or eLearning solutions


• Create storyboards, scripts, course content (including simulations and blended solutions) and student directions for eLearning solutions.


• Evaluate the effectiveness of courseware and programming and ensure tracking through the learning management system and compliance with AICC/SCORM standards


• Monitor and evaluate the effectiveness of the training curriculum by creating and implementing measures to track outcomes and ensure alignment to business objectives


• Plan and manage learning projects using internal and/or vendor resources including accountability for budget, product and resources


• Analyze outside vendor curriculums/course offerings to assess if solutions should be offered as an alternative to the Business Unit


• Facilitate identified training events.

Responsibilities/Skills/Experience Requirements:

• Understands organizational dynamics and business strategy; translates into learning solutions to support the retail store hourly and management populations


• Displays strategic as well as tactical perspective


• Employs creative, practical problem diagnosis and problem solving skills


• Ability to effectively influence without authority with business partners


• Applies verbal and written communication skills effectively


• Builds and sustains productive working relationships with peers and higher management


• Recognizes opportunities and takes action without waiting for specific direction


• Maintains flexibility, able to change and implement new processes


• Displays strong team and leadership skills


• Maintains high personal standard of integrity


• Prefer a minimum of 4 years of Training and Development Experience


• Bachelors degree required.

Preferred Minimum Education:                       Bachelors Level Degree