Provide superior data entry for orders, sample orders, credit card approvals, credits and other items as required.  Communicate with internal departments such as production, shipping, sales and accounting to ensure customer’s needs are met.   

Work Performed

·         Order entry

·         Answer inbound call center calls as needed

·         Maintain order bin and unassigned accounts

·         Credit and Return entry as needed

·         Track shipments and deliveries

·         Follow-up on orders, samples, ship dates, etc.

·         Enter Sample orders

·         Monitor credit card approvals

·         Provide back up for receptionist as needed

·         Various tasks assigned by Manager

Qualifications

·         Minimum 2 yrs of order entry and customer service experience

·         Data entry with accuracy and speed

·         Ability to prioritize and maintain organization

·         Detail oriented

·         Ability to provide good follow through

·         Professionalism and good communication skills, both written and verbal

·         Ability to handle multiple tasks simultaneously

·         Must be able to work independently as well as be a good team player

·         Proficient in Microsoft Office/Excel

Environment

Deadline oriented office environment with frequent interruptions.

EOE M/F/D/V